In newer mediums like user experience design there is always room to improve the process. Here is one I have been perfecting for 5+ years.
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1. Research
a. Gain insight of user needs, pain points, & motivations b. Review similar projects & design ideas c. Understand functionality & purpose Deliverable: 1. Personas 2. Competitive Analysis 2. Executive Summary |
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2. Information architecture
a. Conduct card sorting exercises b. Investigate user paths Deliverable: 1. Information Architecture 2. User Flow Diagrams |
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3. Layout
a. Begin with b/w sketches centered on the layout b. Create solutions for the user flow diagram Deliverable: 1. Low/High Fidelity Wireframes |
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4. Interaction
a. Determine how the user will interact with elements b. Develop hover, click, & touch states Deliverable: 1. Low/High Fidelity Prototypes 2. UX Guidelines |
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5. User Interface
a. Define colors to inform the user b. Transform wireframes into dimension and space Deliverable: 1. Mockups 2. Styleguide |
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6. Voice
a. Understand the brand's voice b. Create typical phrases the brand would say Deliverable: 1. Content |
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7. User Interface Development
a. Create common classes and elements b. Develop reusable templates Deliverable: 1. HTML5/CSS3/JavaScript |
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8. Usability Test
a. Investigate usability issues b. Work with developers to resolve problems Deliverable: 1. Bug Report |
